Read Our Frequently Asked Questions
Our check-in time is after 14:00 and check-out time is before 12:00 noon.
Contact the Hotel – Reach out in advance to request early check-in.
Early Check-in Policy – Some hotels allow early check-in for free, while others may charge a small fee (subject to availability).
Alternative Option – If your room isn’t ready, you may be able to store your luggage and relax in common areas.
All room has different capacity. normally 2 adult and (1 kid under 12 using the existing bed is allow for free) extracharge for additional people
Yes, we have various options to arrange tours, with or without guides, half-day to full-day.
Our reception staff will be your consultant to create the best itinerary for you.
Check Your Booking Confirmation – It should mention if breakfast is included.
Contact the Hotel – If you’re unsure, reach out directly to confirm.
Breakfast Options – If not included, you may have the option to add breakfast for an additional fee.
Yes all rates on our website include following government tax and service charges.
VAT 10%, Accommodation Tax 2% and Service Charge 10%
No, we offer only in town bus station pick up for free and you must contact us and provide the information at least 2 hours before your arrival at siem reap bus station. for airport pick up you will need to book with us seperately.